In the event of any incident on department-managed land involving the Operator, the Operator shall use the Department’s Commercial Operator Incident Report Form (download form below), to make a report within 48 hours of the incident occurring, on any of the following:
- any incident involving the Operator, the Operator’s employees or passengers that results in a fatality, or injury to any person that requires medical attention from emergency services, a doctor, medical facility or hospital;
- any incident in which the safety of the Operator, the Operator’s employees or passengers was at risk, or where emergency services were contacted;
- any damage to the Department’s property caused by the Operator or any of its employees or passengers; and/or
- fatality or injury to fauna that results from Operator vessel or vehicle strike.
If the Operator was not present at the time of the incident, the Operator shall require each of its employees who were involved in or observed the incident to provide the Operator with supporting reports on the incident using the Commercial Operator Incident Report Form. The Operator shall submit these supporting incident reports along with his/her own incident report.